Q&A
Please note that your wedding dress order does not include accessories: e.g., gloves, shawl, veil, crinoline/petticoat.
Q: How do I find out my measurements?
A: Please see our measurement guide
Q: I see a gown I like, but I want it in different color?
A: Please email us. In your email provide the name of the gown, color and size you want. It will take 8-10 Weeks including shipping.
Q: I see a gown I like, but the size is not available?
A: Please email us. In your email provide the name of the gown and size you want. It will take 8-10 Weeks including shipping.
Q: How to order custom made dress/gown of your own design?
A: Please see our custom made section
Q: When do you ship the dress/gowns?
A: Once payment is received, gown/dress are inspected to make sure they are free of defects. Once Inspected it will ship out within 3 business days
Shipping:
We only ship to the US. Shipping costs will be determined by client’s address and will take about 7 business days.
Returns
We do not accept returns for special orders and custom made gowns.
Payment method :
We accept any major credit cards, PayPal or Chase Quick Pay.